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Two years on BigCommerce and my debugging method is basically clicking around until something works. It gets the job done, just slowly, and I’m a little embarrassed about it. How do you all handle it?
Here’s what I do these days:- Think about what I changed. Most of the time the problem started right after I edited the theme, added an app or tweaked a setting. So before anything else I try to remember what I touched in the last day or two.
- Switch off apps one at a time. App scripts have caused me more headaches than anything. My cart button stopped working once, and it turned out two apps were fighting each other. A review widget was one of them.
- Check the browser console. I’m no developer, but I can at least spot the red errors. Helps me figure out if it’s the theme or something else.
- Try another browser and my phone. Some bugs only show up on Safari or mobile. I found that out after a checkout bug sat there for days and I had no idea.
- Edit a copy of the theme, never the live one. Learned that after breaking my homepage on a Friday night. Never again.
- Search the community threads first. Someone has usually run into it already.
Some things still beat me though. Weird checkout errors, product syncing problems, stuff that only breaks for a handful of customers. For those I’ve started looking at BigCommerce development services , because I’d rather not lose a whole week on something that might take an expert an afternoon.
So what’s your process? Got a checklist, or are you winging it like me? Any tools worth trying?
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